Hi On Wednesday, 27 October, 2004, at 1:37:49 PM, WilWilWil wrote:
> I have just ordered V3 Pro! [...] > I wanted to boycott this purchase, because I had asked for a > free renewal of my V2 licence towards V3 because it had less > than 3 months. Boycott, because Ritlabs did not answer me. > Today they answered me. 1 month of waiting for the answer. Free Update Refused! > But at least they answered. Of course, no “hello”, no > “thanks”, no courtesy or consideration of the customer. But > nevertheless, they proposed to me a special offer only for me at > 15,75 EUR for the Pro. Here the complete copy of their very rich > answer: Ritlabs >> We cannot give you a free licence. We can Ritlabs >> add to the 30% discount to the existing 50% discount. Ritlabs >> (15,75 EUR) Ritlabs >> Ritlabs >> address: Ritlabs >> https://secure.element5.com/esales/cart.html?PRODUCT[5423.......................... You fared better than I did. I emailed Ritlabs on 4th September, having purchased my version 2 licence on 20th August. They only took two days to reply to me with:- RL > You are not obliged to upgrade to the 3.xx version. The RL > Bat! version that you purchased is fully functional and has no time RL > limit in using. Upgrading is optional. At least I got "Hello" and "Best regards". -- Best regards, MFPA mailto:[EMAIL PROTECTED] Using The Bat! v2.12.00 on Windows XP 5.1 Build 2600 Service Pack 1 ________________________________________________ Current version is 3.0.1.33 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
