OK, I've had time to think about this. First, I don't know how I got dragged into this, perhaps by a simple reply-all that trapped my light-hearted poke at Dick (someone I've known for many years in various technical forums, and I believe we've even had dinner together once), but going back through my posts, I don't think I've made any kind of stink about this "issue".
I find it commendable that Michael is looking into this and is pushing the feedback up the management chain for consideration. I also think that they've done nothing wrong. Sure, those who were early adopters of FM 8 will likely "eat" that cost of purchase if something new comes out later. It seems this and its parent thread are stemming from the emotion behind the original post and not from fact (otherwise SEC guidelines, pricing structure, and other facts might have added value and not have been lost in the shuffle). It doesn't matter when you buy a product; risk of something new coming out is always there. You buy what you need when you need it, and then you adjust from there. Early adoption of technology runs the same risk as late or "average" adoption - things may change (change is inevitable, as are death and taxes). Honestly, this whole thread reminds me of the uproar surrounding the Apple product line announcement a couple of months ago. Early iPhone adopters were livid that they paid $200 more for a device with half the storage as the new iPhone offering. But they wanted to be among the first to have one. You can't have it both ways. You buy what you need/want when you need/want it, and take your chances. Now, a few things remain unanswered. Does the TCS give the original poster what they were looking for (tight integration of FM content in RH), or is it merely the $999 sticker upgrade price that is causing this person to think "wow, I missed a bargain"? But I think this thread/discussion/whatever it is now has gone beyond that. Michael provided solid information to several lists and forums about TCS when it was announced, and even held an impromptu Q&A about it on those resources. To his credit, he corrected the information on the Adobe web site about the offering as well when questions came up about it. In short, he's been getting folks the info they need/want. It may not be what some want to hear, but it's at least fact. It may not be when some needed to hear it, but that goes back to the whole ignored SEC thing that I guess isn't important to this discussion. All that said, this thread's gone rogue. I'm done. On Nov 14, 2007 11:57 AM, Bill Swallow <[EMAIL PROTECTED]> wrote: > Wow. > > > On Nov 14, 2007 11:46 AM, <[EMAIL PROTECTED]> wrote: > > Let's see . . . > > -------------- Original message from "Bill Swallow" <[EMAIL PROTECTED]>: > > -------------- > > > His title is right in his sig... "Senior Product Marketing Manager". > > > > > > Tsk tsk Mr. Teknikul Riter... attenshun too detale. ;-) > > > > > > On Nov 13, 2007 8:37 PM, Dick Margulis wrote: > > > > Michael, > > > > > > > > It's not clear what your role is at Adobe. > > -- > Bill Swallow > HATT List Owner > WWP-Users List Owner > Senior Member STC, TechValley Chapter > STC Single-Sourcing SIG Manager > http://techcommdood.blogspot.com > -- Bill Swallow HATT List Owner WWP-Users List Owner Senior Member STC, TechValley Chapter STC Single-Sourcing SIG Manager http://techcommdood.blogspot.com ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
