Why does it matter? Your audience is anyone who is using, or may be using, the product. Doesn't matter If they've used it before or not. How often do you look up something in an application you use often?
Sent from my Verizon Wireless BlackBerry -----Original Message----- From: raj nair <raj_gree...@hotmail.com> Date: Mon, 5 Apr 2010 19:36:18 To: <tcp@techcommpros.com> Subject: [TCP] Writing a user manual Imagine that I give a user manual to a potential user to read it without installing or using the application. Simultaneously, I give the same document to another person, who has installed the application and can verify the information in the user manual. In an ideal situation, who exactly is my correct audience? Is it the guy with the installed application and user manual, or the other one? Also, whose feedback should I take seriously? I just want to know how you will deal with such a situation. _________________________________________________________________ Climate, controversies and the changing signatures of nature http://green.in.msn.com/ ______________________________________________ ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML and publish to the Web, Help systems or printed manuals. Download Free Trial. www.doctohelp.comhttp://www.techcommpros.com/componentone/ Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email t...@techcommpros.com. Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to tcp-subscr...@techcommpros.com Unsubscribe (email): send a blank message to tcp-unsubscr...@techcommpros.com Need help? Contact listad...@techcommpros.com Get the TCP whole experience! http://www.techcommpros.com ______________________________________________ ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML and publish to the Web, Help systems or printed manuals. Download Free Trial. www.doctohelp.comhttp://www.techcommpros.com/componentone/ Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email t...@techcommpros.com. Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to tcp-subscr...@techcommpros.com Unsubscribe (email): send a blank message to tcp-unsubscr...@techcommpros.com Need help? Contact listad...@techcommpros.com Get the TCP whole experience! http://www.techcommpros.com