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This is a newer version of "technically challenged"
Anyone you know?
src
>
> Technically Challenged
>
> This is an
excerpt from a "Wall Street Journal" article.
>
> 1. Compaq is
considering changing the command "Press Any Key" to "Press
> Return Key"
because of the flood of calls asking where the "Any" key is.
>
>
2. AST technical support had a caller complaining that her mouse was
hard
> to control with the dust cover on. The cover turned out to
be the plastic
> bag the mouse was packaged in.
>
> 3. A
Dell technician advised his customer to put his troubled floppy back
>
in the drive and close the door. The customer asked the tech to hold
on
> and was heard putting the phone down, getting up and crossing the
room to
> close the door.
>
> 4. Another Dell customer
called to say he couldn't get his computer to fax
> anything.
After 40 minutes of troubleshooting, the technician discovered
> the man
was trying to fax a piece of paper by holding it in front of the
>
monitor screen and hitting the "send" key.
>
> 5. Yet another
Dell customer called to complain that his keyboard no
> longer
worked. He had cleaned it by filling up his tub with soap and
>
water and soaking the keyboard for a day, then removing all the keys
and
> washing them individually.
>
> 6. A confused caller
to IBM was having trouble printing documents. He
> told the
technician that the computer had said it "couldn't find printer."
> The
user had also tried turning the computer screen to face the printer
>
but that his computer still couldn't "see" the printer.
>
> 7. An
exasperated caller to Dell Tech Support couldn't get her new Dell
>
Computer to turn on. After ensuring the computer was plugged in,
the
> technician asked her what happened when she pushed the power
button. Her
> response, "I pushed and pushed on this foot pedal
and nothing happens."
> The "foot pedal" turned out to be the computer's
mouse.
>
> 8. A woman called the Canon help desk with a problem
with her printer.
> The tech asked her if she was running it under
"Windows." The woman
> responded, "No, my desk is next to the
door. But that is a good point.
> The man sitting in the cubicle
next to me is under a window and his
> printer is working fine."
>
> 9. Tech Support: "O.K. Bob, let's press control and escape keys at
the
> same time. That brings up a task list in the middle of the
screen. Now
> type the letter "P" to bring up the Program
Manager."
> Customer: "I don't have a "P".
>
Tech: "On your
keyboard, Bob."
> Customer: "What do you mean?"
>
Tech: "P" on your
keyboard, Bob."
> Customer: "I'm not going to do
that!!!"
>
> P.S.: Please don't ask me if these customers were
blond!
>
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