I assume you can still ping the printer via IP address.
Dana Fellows
Computer Technology Instructor / Network Administrator
Whiteside Area Career Center
1608 Fifth Avenue
Sterling, IL 61081
Email, [email protected]
Website, www.wacc.cc
Phone: 815-626-5810 ext. 206
Available via phone between 2:30 and 3:30 PM Central Time
MCP, MCSA, MCSE, A+, Network+, CIW
AAS - Network Administration
BA - Information Systems
MS - Instructional Technology
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Upp, William
Sent: Friday, September 24, 2010 1:36 PM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] Printer/Network Issues
I just tried to connect to the printer with both the \\server\share and the
\\ipaddress\share, and no go. This is really confusing me. I was told that
this happened after a Windows Update, but for the life of me I cannot figure
out what happened to kill it. From what I have read online, there is no way
to roll back a Windows Update.
William Upp
Technology Coordinator
Computer and Business Instructor
Scott-Morgan School District #2 (Bluffs Schools)
________________________________________
From: [email protected] [[email protected]]
On Behalf Of Bill Kampmeyer [[email protected]]
Sent: Friday, September 24, 2010 8:40 AM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] Printer/Network Issues
Try switching from UNC to IP.
Replace \\server\share with \\192.168.0.1\share.
BK
On Fri, Sep 24, 2010 at 8:01 AM, Upp, William <[email protected]>
wrote:
> I had the local public library call me to help them with a printer
problem. They have a Ricoh MP C4000 printer/copier that is connected to
their network. They have Windows server 2003 as their server. They have
Windows XP on their workstations, and one Windows 7 machine. I was told
that after a recent update, all the Windows XP machines stopped printing.
The Windows 7 machine prints just fine. I have taken a look their server,
and their workstations, and I can see what the issue is, but I am lost as to
how to fix it. All the machines can see the server, but none of them can
connect to it. I have checked user accounts, permissions, etc, and all
looks good. What confuses me is how the Windows 7 machine works just fine
and can print at will, but nothing else will.
>
> If anyone has any thoughts or suggestions, I would appreciate it.
>
>
> William Upp
> Technology Coordinator
> Computer and Business Instructor
> Scott-Morgan School District #2 (Bluffs Schools)
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