In message <[EMAIL PROTECTED]>, Tyler Riddle <[EMAIL PROTECTED]> writes
My Dear Matthew,

While I appreciate the fact that someone is actually
going to fix this I think you should use this as
evidence against yourself (and towards the post from
Pitsoft, an organization). How is anyone with out an
intimate understanding of HTML, forms and web servers
going to possibly find that problem? I remember the
last time someone complained that they could not
unsubscribe... they were flammed off the list. Did
anyone bother to try to look into what he was
reporting? Indeed the same thing happened here, a
legitimate problem that I reported the symptom of (and
when you are dealing with average computer users, that
is all you get). Instead of someone taking the time to
investigate the problem I was told it was my fault.
This is bad customer service.
Just for the record, I don't regard myself as a "customer" of the Freenet development team. If people are rude to me, I shall be rude back, especially if I am in the right. It is a collaborative project which one can either work with, use or ignore at will. (Parenthetically, the bizarre American requirement for exaggerated, oleaginous politeness to "customers" sits ill with their apparent willingness to commit mass murder of foreigners who get in the way of their oil supply, or client states.)



Personally, I'm finished dealing with the likes of the
freenet development team. While the team as a whole is
most likely happy to see me go I implore you to take a
look at yourselves and try to do a subjective review.
You will find that you (not you Matthew, the project
as a whole) lack very basic organization skills
important in any project. The customer service (your
users are your customers and you need the to service
just like a real business) is horrible. You are
begging for people to use your system and in a world
where beggars can't be choosers you are the most
selective of all. This development team is also
regarded as the most abusive, abrasive and hardest to
deal with out of all the open source projects, even
more so then Mplayer. I congratulate you on this feat
and beg for you to change it.

Late.
--- Matthew Toseland <[EMAIL PROTECTED]>
wrote:
On Fri, Jan 24, 2003 at 10:36:07AM -0800, Tyler
Riddle wrote:
> Problem: I can't unsubscribe from any mailing
list.
> Apparent reason: In the HTML is the following FORM
> line:
>
> <form Method=POST
>

ACTION="http://hawk.freenetproject.org/cgi-bin/mailman/subscribe/tech";>
>
> this is comming from
>

http://hawk.freenetproject.org:8080/mailman/listinfo/tech/
>
> perhaps the reason I can't unsubscribe is because
no
> one bothered to change that page after some
changes
> were made on that particular machine? I'm
certainly
> positive that was my fault.... yup mmmmm hmmmm.
Eat
> it.
Sorry. We now know something about the problem, we
are working on fixing
it.
>
>
>
> =====
> AIM:rllybites    Y! Messenger:triddle_1999
>
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--
Matthew Toseland

[EMAIL PROTECTED][EMAIL PROTECTED]
Full time freenet hacker.
http://freenetproject.org/
Freenet Distribution Node (temporary) at
ICTHUS.


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