We have a customer who installed our software on an Azure windows server 
(listens on port 443).  They're not able to connect to it over the network, but 
if they install a client on the server itself, then it's able to talk to 
localhost.  This verifies the service is actually running, and the problem is 
either a routing or firewall issue.  Of course they've thoroughly checked the 
OS firewall.

I am familiar with Amazon, where they have an added firewall layer in addition 
to the OS firewall.  Does Azure have something like that?

Does Azure do some funky NAT stuff that might be confusing to someone 
unfamiliar with it?

Having never used Azure before, any clues what I should suggest they look at to 
solve the problem?

Thanks...
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