Oh, I forgot to give a real answer.  Pay for support. Even google, when you
pay for "premium services" give you a support line and email address ... but
it's really shoddy service.  On my phone list, I wrote "useless" next to the
google "emergency" support line.  But I try every time something is really
bad, and one time I did get support out of them successfully.  During
today's outage, I didn't call but one of my colleagues did.  I don't know
what the outcome was yet.




> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf
> Of Jesse Thompson
> Sent: Thursday, May 14, 2009 1:03 PM
> To: Ross West
> Cc: [email protected]
> Subject: Re: [lopsa-tech] Contacting the non-contactable
> 
> Ross West wrote:
> > So I'm kind of curious how other groups deal with these issues...
> 
> faith.
> 
> sacrificing people to volcanoes helps sometimes, or at least gives you
> something fun to do until the problem goes away.

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