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position for my Direct Client Pepsi Co (Yes/No)?   


 Job Title:

SAP CRM Analyst 


 High Level Job Description:

CRM (customer relationship management) analytics comprises all programming
that analyzes data about an enterprise's customers and presents it so that
better and quicker business decisions can be made. CRM analytics can be
considered a form of online analytical processing (OLAP) and may employ data
mining. 


 Job Description:

. Responsible for resolving complex problems across multiple SAP
technologies and platforms. Must be able to work across multiple modules and
preferred to have exposure in multiple SAP areas. Be able to work across
local modules and create cross module integration. Consider the impact of
decisions made on SAP configuration and the impact it could have downstream,
creating contingency plans as needed.
. Partner with business customers to facilitate decision making on what to
do with regards to enhancements and break/fix issues. Manage appropriate
changes as it relates to the system, technical architecture, and business
process side of things based on their expertise of the system. Take
solutions to the business, providing input into strategy and translating
business requirements into SAP functionality and configuration needs.
. Adherence to and tracking of the project or baseline related metrics.
Adherence to incident and problem management processes and use PepsiCo
incident and problem management tools 


Skill Sets:

 Required: SAP SD ECC


Required Qualifications


 . Experience in SAP configuration, development, implementation, and
support. Typically, 2-5 years of experience.
. Experience in project delivery and requirements management. 
. Strong background in ECC and CRM processes - SD, ESM and Trade modules
preferred.
. Strong background working with customer data and related business
processes.
. Demonstrated ability to effectively communicate
. Experience influencing, and collaborating across teams.  

Thanks & Regards,

 

Venu
CompuSoft Integrated Solutions, Inc.
*Inc. 5000 Fastest-Growing Private Company Award - 2008
Ph: 248-232-3401
Fax: 248-538-8435
E-mail: v...@compusoft-is.com
URL: www.compusoft-is.com 

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