Please do you send the reqs to *...@saphiresolutions.com*
Dear Partners, Let me present my available consultant to fulfill your requirements *Sravan** ** – **Remedy Developer* *EXP* *Summary* - Having more than 6 years of IT industry experience with more than five years in Remedy Developer. - About 5Yrs experience in Remedy (ARS 7.x, 6.x, 5.x) Development and 1 Yr on Administration. - Have good experience in full life cycle implementation of Remedy ITSM suit. - Good experience in Custom remedy development. Designed and developed various custom build remedy applications using Remedy Action Request System (ARS) Version 5.x/6.x and 7.x. - Having strong skills in ITSM suite (Help Desk, Change Management, Asset Management & Service Level Agreements) 5.x/6.x/7.x, Migrator 5.x and Remedy Web. - Extensive experience in designing, developing, configuring Remedy workflows using Filters, Escalations, Active links, Menus and Groups according to business requirements - Extensive hands-on experience of designing and configuring Remedy Application objects Remedy forms, Menus, Active links, active link guides, filters, filter guides, escalations and Applications. - Experience in writing PL/SQL statements for setting active links and filters for Oracle 9i/8i and SQL Server 2005/2000. - Proficient in Back-End Programming using Oracle, SQL Server and MS-Access for writing stored procedures, PL/SQL statements. · Involved in requirement analysis, Business analysis, Used-Case analysis, change management and configuration management. - Customized Helpdesk (5.x/6.x), Incident Management and Change Management modules based on user requirements. - Designing & implementing industry standard best practices and supporting tools of IT Service Management (ITSM), ITIL(IT Infrastructure Library), Customer Management Relationship (CRM), Change Management, Asset Management and Configuration Management Database (CMDB). - Strong in preparing Test cases, Test Scripts and Test plans from requirements. - Expertise in defect tracking using Mercury Test Director, Quality Center and Lotus issue tracker. - Very good written and verbal communication skills, excellent interpersonal skills, and strong analytical and problem solving skills. TECHNICAL SKILLS - GUI / ITSM : BMC Remedy Action Request System 4.0.3/4.5.x/5.x/6.x and 7.0.1, Mid Tier (5.x/6.x), Remedy ITSM Suite (4.0.3/5.6/6.0), Remedy Migrator 5.1/6.0, Remedy Import Tool6.0.3 (Patch 23), Remedy Flash boards 5.1/6.x,Visual Basic. - Operating Systems: Windows95/98/2000/XP/NT/Server2000, Ms-Dos6.0 and UNIX (Linux). - Database: Oracle (10g/9i/8i/7.x), SQL Server 2000/ 2005, Sybase, MS Access 9.0/10/11. - Programming Languages Java, UNIX Shell Scripting, UNIX AIX, PERL, C, VB.NET, COBOL. - Web Technologies: Java Script, VB Script, HTML, and XML - Testing Tools: Win Runner, Load Runner, QTP (Quick Test Professional) - Tracking Tools: Test Director, Quality Center, Lotus Notes issue tracker - Reporting Tools: Crystal Reports, Business Objects 5i, Cognos 6.0 *6+Years* *Rate: Open Location: **Oklahoma City** Relocation: Yes Availability: Immediate* Thanks and Regards *Sam* Resource Specialist Saphire Solutions Inc. 732-791-4994 s...@saphiresolutions.com http://www.saphiresolutions.com * * ------------------------------ This is not an unsolicited mail. If you are *not interested* in receiving our e-mails then please reply with a *"REMOVE" *in the subject line. All the removal requests will be duly acted upon
