This requirement is for 3 months in McLean, VA. Please send resumes only of your W2 employees
*Please Send resumes to a...@ling-tech.com * *Project*: Production Support for Servicing and Non-Performing Loans applications - Purpose is to provide level 2 incident analyses and triage for business applications in order to ensure compliance to service level agreements *Statement*: Production Support - Incident Resolution (Identify, analyze, fix, follow-up), Problem Resolution (Identify, analyze, fix, follow-up, determine root cause for problems) Monitoring, Reporting, Service Management functions (Service Level Management, Capacity Management, Availability Management, Service Continuity management, Transition planning and Support), *24x7 on-call support for NPL and Servicing suite of applications,* ITIL Process-Service Desk Discipline and Implementation, BPS transitions of development releases *Required* skills: Application Systems Incident Analysis, *SQL*, * mainframe* and *Unix* application programming *Thanks & Regards,* *Anil* ** Work: 703-880-2640 Extn: 4009 a...@ling-tech.com* * **