Hi,

 

Please let me know if you can get me a perfect suitable consultant for the
below requirement!!!

 

 

Role           : Remedy upgrade (6.0 to 7.5) consultant

Location   : Harrisburg, PA

Duration   : 3+ months

Rate           : Open

 

Job Description :

.         Gather requirements from various business groups/users.  Partially
involved in Business requirement gathering and totally responsible for
Technical design, development, unit testing and migration 

.         Install and Configure Action Request System 7.5, Remedy Asset
Management 7.x and Remedy Change Management 7.x with Alarm Point Systems. 

.         Reconciliation and configure of CMDB 

.         Migrate of Remedy application from Remedy 6.0 to Remedy 7.5. 

.         Installing and configure and set up of data in CMDB 1.1 and 2.0. 

.         Integrate with ITSM Modules ie Helpdesk, ChangeManagement,
AssetManagement, Approval Server and Telealert. 

.         AIE configuration and troubleshooting. 

.         Configuration of the ARS Remedy v.7.5 with up to date client
foundational data, Auto-routing the Incident, Problem and Change tickets
using "Assignment Engine 7.1" and "Approval Engine 7.1". 

.         Configure Remedy Email system 7.5 such that the customer ticket's
status is notified through email notifications which are further routed to
Microsoft Outlook 2007. 

.         Upgrade AR System Server 7.5 which includes various Remedy
utilities like Assignment Engine, Email Engine, Flashboards, Approval
Server, AR server, latest version of Apache Tomcat 5.5.25 services
maintenance. 

.         Customize the OOB Help Desk, Change Management, Asset Management
as per the company's business requirements.

 

Thank you for your time and have a great day!

 

Sandeep V

Technical Recruiter

Aim Computer Consulting

 <mailto:sandee...@aim-cc.com> sandee...@aim-cc.com 

aim.sande...@yahoo.com

 <http://www.aim-cc.com/> www.aim-cc.com  

cid:image003.jpg@01CA8EBE.21EB9C60

Note: If your consultant's resume matches with our requirement, My BDM will
contact you soon. Thanks for your efforts.  

 

 

 

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