Title: Network Technician/Engineer Location: Worcester, MA Length: 1 Year Description: Performs removal of Nortel Electronic switching modules and/or network elements within working equipment from the Client's Telecom Network at various sites in New York State. Duties are usually complex, following standard software and hardware removal procedures and documentation.
- Handles situations that may require deviation from standard procedures in response to difficult issues. - Uses expertise to deal with particularly difficult problems. - Decides when to escalate issues as needed. - Duties also include providing direction (supervising, coaching, and training) to less knowledgeable technicians on work procedures. - Work customarily and regularly involves the adherence to standard practices and Safetime guidelines. - Work is predominately done on nights. - Normally receives general instructions on routine work assignments. - Requires additional instruction and limited guidance on new or more complex assignments. - Uses expert communication and interpersonal skills to overcome obstacles or issues. - Demonstrates in-depth knowledge in job-related functional area and of specialized systems and on-line applications. Required Skills: • Associates degree in electronics and 6-7 years of job-related experience, or an equivalent combination of education and experience. • Travel is required to various Central Offices throughout New York State. • Candidates are allowed to expense travel per client's guidelines. • Candidates must be knowledgeable in the removal/installation of Nortel Electronic switches.