Please send the profiles to [email protected] * *
* * *Required** SAP CRM Expert* Duration *: 1 year* Location *: Newark, NJ* *Position Description:* § Assists clients in the selection, design and implementation of CRM modules of SAP. § Provide 3rd Level Support for SAP CRM and other Front Office CCS transactions including custom development § Monitor / Schedule maintenance of Data Replication between CRM and CCS. § Facilitate Business requirement gathering § Document Business requirements utilizing templates § Review Technical Spec to ensure it accurately addresses Business Functionality & complies with Standards § Perform testing & Trouble Shooting § Document Proposals following IT template § Plan & Manage implementation of Transport request * * *Job Role & Skill Set:* § Package Solution Consultant - SAP.CRM *Requested service/service area: * * * § SAP - SAP-Opportunity to Cash S4 *Required Skills:* § Assists clients in the selection, design and implementation of CRM modules of SAP. § SAP CRM implementation and Support § SAP CCS implementation and support § Call Center interface technology § IVR/ VRU implementation and Support
