Position: Software Engineer w/Cisco, AT&T, and Avaya

Duration: 6 month contract starting ASAP

Location: San Antonio, Texas.

Rate: $43/hr**

*Technical Requirements:*
Bachelors  degree or equivalent work experience
4+ years experience in a technical capacity supporting a network or
infrastructure or application configuration.
Experience installing, maintaining, and configuring network, infrastructure
and applications specific to Cisco, AT&T, and Avaya.

*Deliverables:  Software/Systems Engineer Level I*
Proactively performs the full range of maintenance on network (s),
infrastructure, and applications; adheres to Client rigor and established
guidelines.
Performs system monitoring, daily checks, corrective action, system
refreshes, hardware replacements, software upgrades, and application
modifications.
Performs troubleshooting at a complex level, identifying root cause, return
to service, mitigation plans, and creates/documents procedures.
Evaluates, analyzes, installs, tests, configures, and administers
network(s), infrastructure, and applications as well as providing a full
range of testing, administration, and quality checks.

*Preferred Requirements:*
3+ years experience integrating Cisco ICM with third party solutions (Avaya
and Aspect).
3+ years experience operating and maintaining Cisco ICM & Cisco CVP
infrastructure.
3+ years experience operating and maintaining an outbound product (ASPECT).
3+ years experience working in a 5,000 agent environment.
3+ years experience operating and maintaining Avaya/CMS server.

*Best Regards*

*Allen |Resource Manager| ProSoft CyberWorld Group,
Inc                           *

*Email 
**[email protected]*<blocked::mailto:[email protected]>
*| Phone 630 371 0530/630-596-5053 Ext 142|*

*|Fax 630.390-2400 |2001 Butterfield Rd, Suite 305, Downers Grove,
IL, 60515. | 
**www.prosoftCyberworld.com*<blocked::http://www.prosoftcyberworld.com/>
* *

* *

*SAP Services Partner|SAP Gold Partner|**SAP-XI** Strategic Delivery Partner
for major accounts *

*Focused on Total Business Integration, CRM & SRM  Solutions ***

*IBM WebSphere Integration Specialist | EAI Consolidation Strategists*

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