Hi Associates, * *
*Please send me your consultants profile at [email protected]* *Senior Application Support Consultant* *month - 1 year * *NYC* *Working in an derivative or options financial environment would be huge* *Required Experience* *Experience Required/Results Expected:*** *§** ** **Bachelors degree* *§** ** **Scripting experience* *§** ** **Application support* *§** ** **Knowledge of basic network administration* *§** ** **Change management and configuration management Experience* *§** ** **Technical testing* *§** ** **Project management Process experience* *§** ** **General understanding of capacity and performance management* *§** ** **Customer service experience* * * *Experience with one or more of the follow is a huge plus* * * *·** **MySQL* *·** **Python* *·** **UC4* *·** **Red Hat Linux* *·** **MYISAM* *·** **Red Hat Satellite* * * *Candidates do not need to have experience will all of the above, but experience with any will give us a candidate that is more on Client.*** Job Description Currently recruiting a dynamic individual to join our staff as a Senior Application Support Consultant. The qualified individual will manage software changes and releases and be responsible for implementation and will be responsible for providing 24x7 application and technical support to all production and test environments. *Change Management* - Manage installation and configuration of application software for production environments on multiple platforms - Schedule and track application changes and releases - Define, test, and document installation and fallback of system changes - Risk assessment prior to implementation - Document specific procedures for implementation and error checking - Manage software and configuration changes on Test and Production environments *Project Management* - Work on projects of all sizes and scope within the company - Work on multiple projects simultaneously, often in a leadership role - Set priorities and organize work to complete project responsibilities efficiently and effectively - Participate in design meetings, implementation planning process, and the management of production issues *Implementation Management* - Make several daily modifications to support customers’ business and technical specifications - Perform operational acceptance tests before changes are rolled out - Design implementation strategy and procedures - Application configuration and implementation management - Deploy application software and configuration changes across all Production and Test environments - Perform implementation and integration of application software and hardware configuration changes *Operational Acceptance Testing* - Create and execute operational test plans/scripts/cases based on technical and business requirements for trading applications and market operations support tools - Support the execution of unit, acceptance, performance, capacity, regression and system failover testing on back-end components using manual and automated test procedures - Support scheduled weekend testing of Production level systems and applications - Test OS and layered product upgrades/patches *Application Support* - Provide application and system support for several internal departments including Computer Operations, SQM, Product Management and Technology Member Services - Provide application and environment administration of a complex trading systems - Utilize Remedy to track and manage defects discovered during testing and application support - Troubleshoot and diagnose systems problems; install and configure fixes for applications running on OpenVMS, Red Hat Linux and Windows platforms - Support all ISE Test Environments and Production environments - Provide online and offline Level II support for the trading systems - Analyze cause of production problems and develop methods for improvement *Customer service and vendor management* - Manage open trading systems issues with customers and vendors - Emergency release handling - Research and selection of products to fulfill project requirements *Warm Regards,* * * *Mohammed Khan* *Sr Technical Recruiter* *Cigniti Inc.** **1304 W Walnut Hill Lane, Ste 240 | Dallas, TX | 75038. **D:- 972-573-3705* *|* *972.756.0622 x 206 | fax 972-767-0948* *[email protected]* <[email protected]>* **|** **www.cigniti.com*<http://www.cigniti.com/> ** <http://www.linkedin.com/pub/mohammed-khan/1b/bb/63b>* * find me online YIM: [email protected] Gtalk: [email protected]<[email protected]> ** ** *P** **Save trees. Print Only When Necessary*** Disclaimer: Under Bills.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include contact information and a method to be removed from our mailing list. To be removed from our mailing lists please click here to reply with the word "REMOVE" in your subject line. Include complete address and/or domain/aliases to be removed.
