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David,
Thanks for the clarification. I always
thought that such staff support would be available at all telecentres and
considered that to be in the category of human resources. It is
always interesting to hear how others view and designate telecentre support
activities.
Elizabeth
Elizabeth et al.
Well, how about living ones - human
intermediaries. Community intermediaries to help people understand their
needs, to interpret and respond to incoming information, for consultative
processes, to learn how to filter information appropriately. Technical
intermediaries (commonly known as "assistants" or "operators") to help
people use the ICTs, when there are no existing skills, and to train them as
the demand and awareness grows. The community
driven ethic is extremely important, these
are facilitators only.
David
David,
Excellent point, as ICTs are certainly
only a means to the end product of learning and participating. To
what other appropriate tools are you referring, in addition to
ICTs?
Elizabeth
Hi,
If we're talking about the Information Society
then we should concentrate on the information activities and not the
techology. A telecentre may be simply described as a place where people can
participate (and learn to participate) in the wider emerging information
society, using appropriate tools including ICTs.
David
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