Given that you're not very technical, I'd recommend Scan Tailor. It
should walk you through the preprocessing.

On Wed, Feb 19, 2014 at 06:38:09AM -0800, MOU Mukherjee wrote:
> Thanks Richard. I did read the FAQs but am confused which software is the best
> to use to clean/pre-process the image before running on Tesseract. I need to
> convert FAXES into text files, but currently they are all coming up garbled.
> Please help! thank you.
> 
> On Wednesday, February 19, 2014 12:45:28 AM UTC-5, Richard Wang wrote:
> 
>     I suggest you to read the FAQ of tesseract, your question is 
> 
>     "Why is the output is empty or of poor quality?"
> 
>     and you will find the answer. there are several pieces of freeware you can
>     use.
> 
>     On Wednesday, February 19, 2014 4:25:05 AM UTC+8, MOU Mukherjee wrote:
> 
>         hi, I have recently started using the Tesseract OCR tool (on Windows),
>         so need help from the experts!!!  I tested the tool using a simple
>         "Tiff" file which worked. However, the more complex image docs are not
>         running properly at all, the output is totally garbled.  Can you 
> please
>         advise which software/tool I need to use to Pre-Process/Clean the 
> Input
>         file so that I may get the desired output? I am confused if I need
>         ImageMagick, GIMP or other tool, and which version to run? PLEASE 
> HELP/
>         suggest how to clean the image prior to running tesseract? THANKS so
>         much for your time!!
> 
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