On 09/24/2013 06:17 AM, "Jóhann B. Guðmundsson" wrote:
I comprehend very well what I'm proposing
Frankly, I don't think you do.
( given I've been on the same side of the fence that reporters are for
the last 5 years or more )
Oh, so now we're trotting out credentials to make our case? How about
this, then... I've been using and programming computers since 1981, when
my family bought our shiny, new Apple ][+ (We even splurged for the 16K
expansion card, giving us a whopping 60KB of RAM! As I recall, our
computer cost around $2,000, which back then was a lot of money!). I've
been the head maintainer or contributor to more FOSS projects than I can
recall off the top of my head. I have a bachelor's degree from MIT,
where I worked on Project Athena in just about every role in the
software lifecycle, as well as spending six years working for the user
help-desk as both a volunteer and paid user consultant (which means,
frankly, that I have a hell of a lot more experience than you at
understanding how novice users think and what they will and won't put up
with). I helped write Kerberos, which means that code I wrote is running
on pretty much every Linux, Mac, or Windows computer in the world. I've
contributed to the Mozilla core. I was using Fedora long before it was
Fedora. I was one of the original members of the Red Hat Beta Team, so
long ago that most people on this list have probably never heard of it,
and I have the "We kill bugs dead" T-shirt to prove it. I was, at one
point, such a prolific submitter of bugs into RHBZ that for quite a
while I had submitted far more bugs than anyone else (as of today I've
reported 1,236 bugs to RHBZ).
So I think that you need to start thinking and speculating and asking
yourself where will we be in 5 - 10 years time yes there are people
that are responsive in bugzilla and do look at it from time to time
but quite frankly the majority ignores it.
Do you have hard data to support that assertion, or just anecdotal
stories about bugs you've filed that have been ignored?
In my experience, the majority of bugs that I've filed have received
attention from package maintainers.
jik
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