[image: Phishing,Spoofing,Vishing,Skimming,Money Mule,In-Session
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icon]<http://gconnect.in/gc/wp-content/uploads/2010/03/phishing-2.jpg>


Use of Internet and ATM for banking is common nowadays.  Even a novice could
operate internet banking interface with ease.  Yet use of ATMs and Internet
banking for banking could be termed as a double-edged weapon.

If it is not handled properly you could end up in loosing your hard earned
money.

Here are various methods used by fraudsters to hoodwink the users of
internet banking and ATMs.  Also listed are the safeguards suggested by
bankers for safe use of internet banking and ATMs
Phishing

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*Phishing flow chart*

Phishing is an attempt by fraudsters to ‘fish’ for your  Banking details. A
phishing attempt usually is in the form of an e-mail that appears to be
from your  Bank.

The e-mail usually encourages you to click a link in it that takes you to a
fraudulent log-on page designed to capture your details.

Fraudsters send fake e-mails claiming that your information has been
compromised, due to which your  Bank account has been de-activated/
suspended.

They will ask you to hence confirm the authenticity of your information/
transactions like credit card number, personalidentification number (PIN),
passwords etc.
In-Session Phishing

[image: Phishing,Spoofing,Vishing,Skimming,Money Mule,In-Session
Phishing,Internet,ATM,use of internet for banking,internet banking,atm
banking,fake e-mails for phishing,card personal identification
number,pin,spam,safe banking,safe internet banking,how to make your credit
card safely,bank login page,in-session pop up window,banking user ID,banking
internet password,padlock,fake padlock,padlock
icon]<http://gconnect.in/gc/wp-content/uploads/2010/03/inline-session-phishing.jpg>

*Typical fraudulent pop-up window*

This fraudulent method is more sophisticated.  Even regular internet users
could fall as prey.

In-session phishing is a method used by fraudsters where malware detects
when the account holder enters into bank internet banking account by
entering username and password.

After your open your bank website a pop-up window would open above your bank
web page and would ask you type username and password.  This pop up window
is not belonging to bank but to the fraudster who would steal your
bankinginformation.

Since the user has logged on to the  Banking website only a short while
before, he is not likely to suspect the authenticity of this pop-up and is
thus more likely to provide the requesteddetails.
Spoofing

[image: Phishing,Spoofing,Vishing,Skimming,Money Mule,In-Session
Phishing,Internet,ATM,use of internet for banking,internet banking,atm
banking,fake e-mails for phishing,card personal identification
number,pin,spam,safe banking,safe internet banking,how to make your credit
card safely,bank login page,in-session pop up window,banking user ID,banking
internet password,padlock,fake padlock,padlock
icon]<http://gconnect.in/gc/wp-content/uploads/2010/03/spoofing.jpg>

Spoofing Model for showing fake bank website

This is more sophisticated form of phishing.  Website spoofing is the act
of creating a website, as a hoax, with the intention of performing fraud.

To make spoof sites seem legitimate, spoofers use the names, logos, graphics
and even code of the actual website.

They can even fake the URL (website address) that appears in the address
field at the top of your browser window and the Padlock icon that appears at
the bottom right corner.

In this case just like phishing Fraudsters send e-mails with a link to a
spoofed website asking you to update or confirm account relatedinformation.

This is done with the intention of obtaining sensitive account related
information like your Internet  Banking user ID, password etc.

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banking,fake e-mails for phishing,card personal identification
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internet password,padlock,fake padlock,padlock icon]

Fake Bank Login Page

Check for the Padlock icon: There is a de facto standard among web browsers
to display a Padlock icon somewhere in the window of the browser For
example, Microsoft Internet Explorer displays the lock icon at the bottom
right of the browser window. Click (or double-click) on it in your web
browser to see details of the site’s security.

[image: Phishing,Spoofing,Vishing,Skimming,Money Mule,In-Session
Phishing,Internet,ATM,use of internet for banking,internet banking,atm
banking,fake e-mails for phishing,card personal identification
number,pin,spam,safe banking,safe internet banking,how to make your credit
card safely,bank login page,in-session pop up window,banking user ID,banking
internet password,padlock,fake padlock,padlock
icon]<http://gconnect.in/gc/wp-content/uploads/2010/03/bank-login-2.jpg>

Actual Bank Login Page

It is important for you to check to whom this certificate has been issued,
because some fraudulent websites may have a padlock icon to imitate the
Padlock icon of the browser.  Check the webpage URL. When browsing the web,
the URLs (web page addresses) begin with the letters “http”. However, over a
secure connection, the address displayed should begin with “https” – note
the “s” at the end.

For example: if a bank’s login page url is http instead of https there is
every possibility that the login page you have entered is not genuine.  Note
here only login page will have this secured connection while the home page
or other pages ofyour bank website addresses (URL) will start as http only.
Vishing

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banking,fake e-mails for phishing,card personal identification
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internet password,padlock,fake padlock,padlock icon]

Vishing Model

Vishing is a combination of Voice and Phishing that uses Voice over Internet
Protocol (VoIP) technology

In this method fraudsters would be feigning to represent Banks.  Usually a
recorded voice would seek for your bank details.

It is an attempt to trick unsuspecting customers into providing their
personal and financial details over the phone.

If the bank or credit details are entered though telephone system those
details will converted into data by the machine and sent to fraudsters.
Skimming

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banking,fake e-mails for phishing,card personal identification
number,pin,spam,safe banking,safe internet banking,how to make your credit
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internet password,padlock,fake padlock,padlock icon]

Typical tampered ATM

Skimming is a method used by fraudsters to capture your personal or account
information from your credit  or ATM card.

Your card is swiped through the skimmer and the information contained in the
magnetic strip on the card is then read into and stored on the skimmer or an
attached computer.

Fraudsters insert a skimming device to the ATM’s card slot. This device
scans the card and stores its associated information.

While a customer keys in his PIN, the wireless skimming device transfers the
data to the fraudsters.

This information is then used by the fraudsters for online shopping or to
make counterfeit credit cards.

At restaurants and shopping outlets, the credit card is swiped twice, once
for the regular transaction and the other in the skimmer that captures the
personal information which is retrieved later by the fraudsters.
Money Mule

Once the fraudster has captured personal information using anyone of the
ways mentioned above, they need an account to which they can transfer funds
from the compromised account. This is where a “Money Mule” comes into
picture. A Money Mule is an unwitting participant in the frauds who is
recruited by fraudsters to launder stolen money across the globe.
Fraudsters contact prospective victims (money mules) with job vacancy ads
via spam e-mail, Internet chat rooms or job search Web sites. Jobs usually
are advertised as financial management work, and ads suggest that no special
knowledge is required.  Once recruited, money mules receive funds into their
accounts.  Mules then are asked to take these funds out of their accounts
and forward them overseas.
Tips for safe internet and ATM Banking:


   - Bank never sends e-mails that ask for confidential information. If you
   receive an e-mail requesting your Internet  Banking details, you should not
   respond.
   - Always type in the URL yourself in the browser (say internet explorer)
   whenever you access bank site for internet banking. Don’t use bookmarks,
   links, shortcuts etc.
   - Never click on any links or attachments present in an e-mail that seems
   suspicious.
   - Do not open multiple browser windows when you  Bank online to avoid
   In-session phishing.
   - Never type in your account details, user ID, password, etc. in any
   pop-up that may appear when you  Bank online.
   - Always log off and close the Internet browser window after you have
   finished your online  Banking session.
   - Never provide your bank details or credit card number over phone though
   the person talking on the other side is staff of bank or credit card
   company.  Also do not call and leave any personal or accountdetails on any
   telephone system that you are directed to by a telephone message or from a
   telephone number provided in a phone message, an e-mail or an SMS especially
   if it is regarding possible security issues with your credit card or  Bank
   account.
   - Sign on the reverse of your credit card as soon as you receive it.
   - change ATM pin frequently to avoid skimming
   - Keep a cap on the amount that you deposit in the bank, the ATM card of
   which you use to withdraw money often.  In other words, do not deposit
   your entire savings in the bank which you transact often though ATM card.
   Instead you can deposit only the amount that is required for your monthly
   expenses in the account for which you use ATM card often.  Your savings
   could be made in the account for which you never use ATM card.
   - Collect your receipts at ATM’s, restaurants and shopping outlets.
   - Use your card with merchants that you know and can trust. Never allow a
   shopkeeper to take your card to a different shop/room for swiping.
   - The law states that cardholders are not liable for fraudulent
   transactions as long as the original card is still in their possession.
   The problems arise when a card is stolen or lost and is then used
   fraudulently.

Above all, always use reputed anti-virus and anti-spyware tools to keep your
computer virus/malware/ trojan free. Because these unwanted installations
may prompt you to provide your personal and bankdetails, which will then be
sent over internet to the fraudsters.

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