>
>FYI
>
>Press Information Bureau
>
>Government of India
>Ministry of Railways
>
>23-January-2013
>
>The Ministry of Railways has set up a central monitoring cell with the
>
>Toll free number
>1800-111-321
>
>For the convenience of railway users to register their complaints
>regarding railways’ catering services like food quality, over charging
>etc., both at railway stations and in running trains. This facility is
>available all seven days from 7 A.M. To 10 P.M. During this time
>generally the food is served to the passengers.
>
>As soon as the complaint is registered, all possible actions will be
>taken on a real time basis to address that complaint.
>
>This facility has started functioning.
>
>1800-111-321
>Toll Free
>
>
>
>
>
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