Emotional intelligence (EQ) skill 5: Resolve conflict positively Conflict and disagreements are inevitable in relationships. Two people can’t possibly have the same needs, opinions, and expectations at all times. However, that needn’t be a bad thing. Resolving conflict in healthy, constructive ways can strengthen trust between people. When conflict isn’t perceived as threatening or punishing, it fosters freedom, creativity, and safety in relationships.
The ability to manage conflicts in a positive, trust-building way is supported by the previous four skills of emotional intelligence. Once you know how to manage stress, stay emotionally present and aware, communicate non verbally, and use humor and play, you’ll be better equipped to handle emotionally charged situations and catch and defuse many issues before they escalate. Tips for resolving conflict in a trust-building way: - *Stay focused in the present.* When you are not holding on to old hurts and resentments, you can recognize the reality of a current situation and view it as a new opportunity for resolving old feelings about conflicts. - *Choose your arguments. *Arguments take time and energy, especially if you want to resolve them in a positive way. Consider what is worth arguing about and what is not. - *Forgive.* Other people’s hurtful behavior is in the past. To resolve conflict, you need to give up the urge to punish or seek revenge. - *End conflicts that can't be resolved. *It takes two people to keep an argument going. You can choose to disengage from a conflict, even if you still disagree. -- **** <http://groups.yahoo.com/subscribe/worldmalayaliclub/> *V a n a k k a m S u b b u * ** **** <http://groups.yahoo.com/group/sometimeonthenet/join> ** *வாழிய செந்தமிழ்! வாழ்க நற்றமிழர்! **வாழிய பாரதமணித் திருநாடு!* <http://www.incredimail.com/?id=620786&did=10501&ppd=2743,201201221300,9,[TypeID],[IM_UPN2]&rui=115371018> ** -- You received this message because you are subscribed to the Google Groups "Thatha_Patty" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
