Question for wiser and more experienced heads than mine.

I have a 
T60<http://forum.notebookreview.com/autolink.php?id=82&script=showthread&forumid=2>(2623
D6U) purchased in 2005, still just barely under warranty. Two hardware
problems have developed.

1) Odd, indelible spots under or on the LCD bezel. Not stains or dirt - a
'water stain' appearance.  The LCD itself looks unaffected; all pixels seem
alive.  The spots are barely visible when backlit.

2) Optical drive no longer recognized by the system; I pulled it out, placed
it back, uninstalled it in device manager, rebooted. No go. Lenovo Tech
support feels it needs to be replaced, system board checked, etc.

The question is: What is Lenovo's current EZ Serv reputation? I have the
option of carrying in to an authorized service rep. in NYC. There was a time
when I would have felt EZ serv was the sounder bet, but...one hears a lot of
stories.

Advice?

Thanks!
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