On Friday 05 March 2010 13:19:19 L R wrote:
> I just sent a T400 back for service and included everything they asked for
> on the sheet. It all came back yesterday, including a Hitachi HD replacment
> for a Seagate that was failing.
>
> I was also surprised that they wanted the power cord and battery.
>
> Linda

I'm pretty sure they have some sort of checklist/flow chart for front
level diagnosis, such that they may determine that they need the
power cord and battery (or whatever) for testing.  I've had a few
discussions with them about this when I knew it was the system
board that was faulty.  Usually I won on not sending stuff in.

--STeve Andre'
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