d0dger,

my apologies for the delay in responding to you.

Please see a basic discussion on how it works in this thread:

http://groups.google.com/group/thunderbird-webmail-extension/browse_thread/thread/c2c4a066a5331e61

I will be happy to work with you further on seeking to resolve your
problem and I promise to try to be more timely in responses.

Alan

On Nov 24, 2:28 pm, d0dger <[email protected]> wrote:
> Hi
> thanks for the comments so far.
>
> the download failure has only occurred for the custom folders, the
> multiple downloads are for the inbox and the custom folders (if it is
> downloading them at all). I also don't change a running system, I
> learned that a while ago.
> The "download unread emails only" option is not activated, only the
> "mark as read" option.
> So, who then keeps the list of what has been downloaded, the Hotmail
> server?
>
> On Nov 24, 6:37 am, alanrf <[email protected]> wrote:
>
> > d0dger,
>
> > seems you have some problems here.  Let me be up front and say that,
> > with multiple Hotmail accounts, I am not seeing them.  Yes, I know
> > that does not help you, but it does mean that the extensions can work
> > well and I would like to try to help - if I can - to get you in the
> > same position.
>
> > First a couple of questions.
>
> > You have mentioned multiple downloads and, at the same time, failures
> > to download.
>
> > Can I ask for clarification?
>
> > Are the multiple downloads only on the Inbox or both the Inbox and
> > custom folders?
>
> > Are the failures to download only on custom folders?
>
> > What options have you selected for your Hotmail account in the Hotmail
> > extension?   Are you using the "download unread emails only"? option.
> > Hint - best to never do so.  Are you switching the "download unread
> > emails only option".  Hint - *never* do so.
>
> > Just a bit about downloading emails.  These extensions do not *ever*
> > make the decision which emails to download.  That decision is made
> > solely and completely by Thunderbird itself obeying the rules of the
> > very inflexible POP3 protocol. However it is based on the information
> > from the Hotmail server that is supplied by the Hotmail extension
> > (that is why you must not mess with the Hotmail extension options once
> > you have set them).
>
> > Looking forward to you update.
>
> > On Nov 23, 1:42 pm, d0dger <[email protected]> wrote:
>
> > > I keep having this problem on and off, and especially in the last
> > > couple of weeks, after the last system change at Hotmail, it is
> > > occurring constantly. The extensions downloads old emails that are
> > > already downloaded. It is not uncommon for me to have half a dozen
> > > copies of most mails, until I completely delete the mailbox and have
> > > everything downloaded from scratch. Also, recently, there seems to be
> > > a problem with the download of folders. They  just don't get
> > > downloaded for several days, even though there are new mails in the
> > > folder. As far as I can tell, on my end nothing has changed that would
> > > explain that behaviour. It was running fine.

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