The name is the field thru which you can search. I think making it unique on a 
default install is probably correct.

I have had some installs in which your "John Smith" example came to live. I 
kept using name "unique" and holding in the field the VAT number (two customers 
with the same name HAVE TO have a different VAT or they would be the same) and 
moving the possibly duplicated name to the code field (had to change the 
_name_get an _name_search functions there...)

 In some countries people have longer names (2 last names) which makes the case 
very difficult but possible. In that case VAT should be mandatory to 
distinguish between both of them. If the only difference between two records is 
an internal code there's no way to know if the record is duplicated or if they 
really are two different customers...

Regards,
Pedro





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