Clearing things up... So you are wanting the client software (gtk/kde) or web interface to pull the data from the OpenERP server about the call after the user has answered?
Assuming that is correct there are several ways. Some good some bad and others that I will miss in this list. * Ask Asterisk via xml/agi/other who called the user. * Ask the hardphone/softphone who called the user. * Push from Asterisk the caller info to the OpenERP server. * Push from the softphone/hardphone the caller info to the OpenERP server. All of these assume that you want the user to be able to answer a phone and have partner information available or open/start a ticket/sales order. So from OpenERP's side do you want to send an OpenERP Request to the user? Probably not. Do you want to force their client to open a new tab with the partner/ticket/sales info? Maybe. I was thinking along the lines of allowing OpenERP to offer calls to users and allow them to select the call from a queue and have it sent to their phone. Andrew Latham On Wed, Mar 4, 2009 at 11:23 AM, <[email protected]> wrote: > [quote="Guest"] > There is the astman interface that uses some level of json/xml-rpc... > [/quote] > > Andrew, as I said before, the real challenge is /not/ the interface from > asterisk to OpenObject. Say, for one, I do have a solution there (involving > nothing more than Postgres itself!) > > Routing the calls to OpenERP is generally a bad idea. You wouldn't want to > stress Python into receiving that real-time data. > > The point is that there is no way at present to have a OpenERP client > notified about an event. If a call arrives, the user will have to wait until > the openerp client polls the server (less than 30secs would be too stressful > for the server, more would be too long for a call). > If we solve that, then any interface to a PBX would really be possible and > well-functioning. > > > > > -------------------- m2f -------------------- > > -- > http://www.openobject.com/forum/viewtopic.php?p=32735#32735 > > -------------------- m2f -------------------- > > > _______________________________________________ > Tinyerp-users mailing list > http://tiny.be/mailman/listinfo/tinyerp-users > -- Andrew "lathama" Latham TuxTone Inc. http://TuxTone.com [email protected] _______________________________________________ Tinyerp-users mailing list http://tiny.be/mailman/listinfo/tinyerp-users
