Hi, Khalid!

It is probably because you have some errors in your 
Methodology->Service-Agreement chain.

There are error checking performed by the account_invoicing_check module. If 
there happens an error while invoicing all of them are being reported by 
creating the requests to the users attached to the Service in Work Team field. 
If there is no one attached the requests are being created to the administrator 
user.

We chose this approach because all the invoicing is being done in background 
usually at night, so there is no other way to inform the responsible personnel 
that something has gone wrong.

In requests there are mentioned what caused the error, or at least what 
happened.

Next after you have resolved errors, you have to stop the agreement, then set 
it into draft state.

Then open each invoice log that is in error state and press Renew button, each 
entry will be forced into Waiting state again.

When you have renewed all the entries, you can Process the Agreement again, 
shortly after this, system will make new attempt to create missed analytic 
entries.

Kaspars
------------------------
http://kndati.lv




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