Ok then. I have tried to figure out the best way to execute customer returned goods and have come up with the following which I believe still has issues.
Please correct me if I am wrong with any of my assertions or procedures. The customer is sold the product and a sales note is generated. We use the POS to generate our sales. The customer returns wanting to return the goods, so the salesman goes back to the sales note and clicks on the refund button. This subtracts the accounting bit of the sale. Following the Stock Manager goes to Stock Management and heads to the outgoing products menu and finds the appropriate PACK and return the item(s) with the return package button on the right menu. That should conclude the process. However I have found this to be a problem if there are more items on the original sales note and not all items are being returned, because when clicking the refund button on the POS sales note form all prices are subtracted with no selecxtive choice. The logical thing to do would be to generatre a new sale with the items that have not been returned but it would create a double outgoing of the products not returned since they were not returned in the first place. This would deem it necessary to return all items of the original sales note and generate a new sales note with the items not returned. To me this is sounds little complex and I am sure there is a better way of handling this type of situation. How do you handle returned goods. Any advic, tips, hints, step-by-step how to's would be greatly appreciated. Is there an add-on floating around somewhere that eases this type of procedure. n. ------------------------ Don't worry about a thing, 'Cause every little thing gonna be all right. -- B.M. -------------------- m2f -------------------- -- http://www.openobject.com/forum/viewtopic.php?p=52327#52327 -------------------- m2f -------------------- _______________________________________________ Tinyerp-users mailing list http://tiny.be/mailman2/listinfo/tinyerp-users
