[quote="sharoonthomas"]...@albertnan We offer support for the ERP implementation. We dont differentiate 'certified', non certified, commercial/propreitary etc in our implementations. Its one support and just one, whether he has a bug in the purchase module, or another community module, we fix it.
Flat price or per hour pricing is just a commercial detail and depends on what the customer purchases. [/quote] Sharoon... I totally agree with you. It has nosense offering only some modules support. If a module is installed to someone in production, support must include all customer needs, not only "a few" modules. This is just "anti - open Source" campaigns content. Bad Support. Limited support. You are right it's just stablishing contract conditions with customer. But he must be supported. In the other side... someone wrote that OpenERP S.A. wants to sale migration scripts. It has nosense if they only include "certified modules". We had no customer's implementation including only "certified modules". I don't know if they are thinking about building something like the technologies you have described on this post but I thing they should carefully read this thread to consider the options and accept community and partners colaboration to build the best one. is it big work? please don't let people doing it several times. Coordinate community, assign tasks, pay each other working hours if necesary. Ask partners to find customers who want's to finance the scripts if necesary. Open a bank account to donations if necesary, make something innovative but let people explain and find best option. My idealistic focus of problem... ------------------------ Manuales, Videotutoriales de OpenERP en http://www.openerpsite.com http://www.aulaerp.com -------------------- m2f -------------------- -- http://www.openobject.com/forum/viewtopic.php?p=64197#64197 -------------------- m2f -------------------- _______________________________________________ Tinyerp-users mailing list http://tiny.be/mailman2/listinfo/tinyerp-users
