I suspect that one of the reasons for the change from name exchanges
(Butterfield, Murray Hill, etc.) was to overcome spelling confusion.
In my hometown (Lima, Ohio), I remember when phone numbers went from five
numbers to a name + 5 numbers. Our exchange was "Catherine" (22), named
after the wife of the phone company's owner. Naturally, that got to be
confusing, because operators were likely to spell it beginning with a "K."
Switching to all numbers made much more sense.
Beth Benoit
Granite State College
Portsmouth, New Hampshire
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