I'm not sure how rare this is, but I was wondering if any of you had
experience with this kind of problem and might be able to offer some
advice.
One of my students was taking the GRE this past Saturday and the testing
center experienced a power failure. My student had just finished her
written essay and it was completely wiped out, and she was told to write
it again (which she did). However, she was extremely flustered by the
incident, and it happened before she took the math and verbal portions
of the test, which was really anxiety provoking and hampered her
performance. Needless to say didn't do very well, and is wondering if
there is any chance that she could get her score cancelled. (This was
her second time to take the test, and she really needed to score about
70 points better than the first time, and she scored only 20 points
better). She read online somewhere that any complaints about the testing
center need to be registered (by email or by letter) within 7 days, but
that a decision could take 4-6 weeks. As you know, the graduate
application deadlines are fast approaching, and I'm not sure how to
advise her. Should she take the test a 3rd time, assuming/hoping her
score will get cancelled? Does anyone know of a way to contact someone
at ETS (she couldn't find a phone number) to get a faster decision? Any
suggestions or advice would be much appreciated! Thanks.
Cheers,
Traci
--
Traci A. Giuliano
Professor of Psychology
John H. Duncan Chair
Southwestern University
Georgetown, TX 78626
office 512.863.1596
fax 512.863.1846
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