>>> [EMAIL PROTECTED] wrote:
>>> One of our senior psych majors is attempting to study the "psychology of e-mail".
>One of her questions is, "do people often use e-mail to avoid face-to-face
>interactions?" Her efforts to find quality journal articles on this topic have been
>minimally successful. >>>
The following sources focus mainly on group interactions in decision making; however,
they also discuss the tendency to be more confrontational through email than in a
face-to-face interaction, and so may be helpful.
Dubrovsky, V., Kiesler, S., & Sethna, B. (1991). The equalization phenomenon: Status
effects in computer-mediated and fact-to-face decision making groups. Human Computer
Interaction, 6, 119-146.
Kiesler, S., &Sproull, L. (1992). Group decision making and communication technology.
Organizational Behavior and Human Decision Processes, 52, 96-123.
Laura Duvall
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Heartland Community College
Bloomington, Illinois
[EMAIL PROTECTED]
If you want to impress people with your knowledge
of the internet, just add "dot com" to the end of
everything you say dot com.
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