Richard, I'm sorry you're having such a hard time. Is Tivo helping you out at all? It sounds like the expander is a flaky product. Can you send it all back and just get a Tivo HD XL? Or how about this aftermarket Tivo HD upgrade: http://www.weaknees.com/tivo-hd-tcd652160.php
Good luck, Tom --- In [email protected], "kush1" <ku...@...> wrote: > > I am pretty much at wits end with the HD Tivo and their DVR Expander > (produced by Western Digital). > > I have been through 3 DVR Expanders, 4 E-SATA cables and 2 HD TIVO > units. Except for a short period when things worked ok (after which > everything locked up until the DVR Expander was removed) I have not > been able to get the HD TIVO to setup the DVR Expander. > > Here is the typical scenario: > 1. I hook up the DVR Expander as per TIVO instructions and plug in the > HD TIVO . > 2. It goes through its normal boot-up process and I get to TIVO Central. > 3. The TIVO indicates there is an external device attached and asks if > I want to have it set-up. I say "yes". > 4. The Tivo comes back and says the external device is unsupported and > it cannot set it up. > > I have tried multiple DVR Expanders, e-sata cables and HD TIVO units. > I have tried using alternate wall outlets. I have tried moving the HD > TIVO unit and DVR Expander away from other electronic units. I have > tried booting up the TIVO multiple times in succession, hoping it > would work eventually. I have tried using the TIVO and Expander with a > different TV in an different room. > > In all cases I see the same "unsupported device" message. > > Other than this problem, both HD TIVO units appears to function > perfectly. I have run the hard drive S.M.A.R.T. test full sequence on > the my newest TIVO unit and everything passes. Of course, since the > TIVO unit won't set-up the DVR Expander it can't run the tests on that > unit. I just requested yet another RMA from Western Digital to try a > fourth DVR Expander unit. > > Any suggestions would be appreciated!! > > Richard >
