Thanks, Glen. I actually waited several hours without success.
But, after two calls to Tivo support and some experimenting on my own, I am back in business. I thought I would document what happened since it might help others in the future. The problem started with the message that I had no schedule data after the 15th and needed to connect to the Tivo service. I connected but, even after waiting, I still had the same message. What I discovered was that the schedule data was there but the todo list was not being updated after the 14th. I called Tivo support and they recommended that I change the priority of a program in there Seasons Pass list in order to force it to redo the todo list. This did not work. Then he had me go to the Reset/Restart screen and select to delete the program information and todo list. I tried this and got a message saying it was working but, after more than two hours, the screen went grey and everything locked up. I cycled power on the Tivo but, when it came back up, now the message said there was no schedule information although there was and about half of my seasons passes were gone and the todo list was completely empty. I called Tivo a second time and this time they had me run the guided setup with a zip code that was from a completely different area with a different provider, etc. After completing the guided setup with the wrong zip code, they had me run it again with the correct zip code. After the setup completed, I had schedule information but still nothing in the todo list. My next step was to start adding the seasons passes that I had lost and as I added seasons passes, these new passes started showing up in the todo list. Finally I went back in and deleted the seasons passes that weren't showing up and added them back in and they showed up in the todo list. So I'm really not sure what started everything but I am back in business. Hope this helps someone in the future. Bob --- In [email protected], "Glen Farney" <glen.far...@...> wrote: > > If you checked the program guide data immediately after the update, it takes > a few minutes, or longer, to fully import all the data. Check back in an > hour to be sure. > > Otherwise give Tivo a call to see about the issue. You definitely want to > fix the issue before the guide runs out. Except for playing back recorded > shows and watching live TV, the unit becomes quite the brick when it's not > got service any more. > > Glen > > ----- Original Message ----- > From: "bobg12546" <bob.linda.gard...@...> > To: <[email protected]> > Sent: Saturday, April 10, 2010 10:30 AM > Subject: [TiVo Central] Connecting but no schedule > > > >I have a TivoHD and have had it for quite a while. It is connected via a > >wired network and I have never had any problems. Just recently there is a > >message across the bottom of the screen in the Tivo menu area that says: > > > > Program info will run out on Thu 4/15! > > Connect to the Tivo service. > > > > So I checked and, sure enough, schedules and recordings only go to the > > 14th. I checked the network screen and the Tivo had connected > > successfully that morning. Just to be sure, I did a force connect again > > which it seemed to do quite successfully but, even after everything was > > through loading, the message is still there and there is no additional > > program information. > > > > I do have a lifetime service and the settings reflect this. > > > > So, any ideas? Do I have to call Tivo? > > > > Any ideas would be appreciated. > > > > Bob > > > > > > > > > > ------------------------------------ > > > > Yahoo! Groups Links > > > > > > > > > -------------------------------------------------------------------------------- > > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 9.0.801 / Virus Database: 271.1.1/2802 - Release Date: 04/10/10 > 02:32:00 >
