Check the supported mime types and associated applications for you customer's browser and compare with yours.

-Vincent.


Venkatesh Rachapudi wrote:


Actually this is the entry page for getting into the application,
Its happening in all the machines at the customer site,(though its not
reproducable in our machines)
We have checked it in InternetExplorer  ONLY , as this application is
good for IE ,

Regards
Venkatesh

-----Original Message-----
From: Vincent Aumont [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 11, 2003 11:22 AM
To: Tomcat Users List
Subject: Re: second try : help needed for tomcat -jsp issue



So the url you enter is a JSP? Maybe you should post it. Does it happen only with your customer's browser, or with any browser?

-Vincent.

Venkatesh Rachapudi wrote:



Yeah sure, sorry for not providing the full info ..

The application is MVC architecture,is being accessed by a servlet alias,which is correctly mapped in web.xml And the servlet will be sending the response through jsp, the jsp is very much there in the specified path.

The version of tomcat is 3.1(2) , the server is up and running and the remaining functionlity is functioning well (calls landing .. This is a





telecom product in which tomcat is a plugin) The version of jdk is 1.3
We have seen some solutions like upgrading jdk to 1.4 and reinstalling
tomcat,
But these are not acceptable to client.

Please let me know if you know need any more information,


Regards Venkatesh

-----Original Message-----
From: Schalk [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 11, 2003 10:57 AM
To: 'Tomcat Users List'
Subject: RE: second try : help needed for tomcat -jsp issue


Can you give some more information as to how this URL is accessed?


Kind Regards
Schalk Neethling
Web Developer.Designer.Programmer.CEO Volume4.Development.Multimedia.Branding
emotionalize.conceptualize.visualize.realize
Tel: +27125468436
Fax: +27125468436
email:[EMAIL PROTECTED]
web: www.volume4.co.za


This message contains information that is considered to be sensitive or





confidential and may not be forwarded or diclosed to any other party without the permission of the sender. If you received this message in error, please notify me immediately so that I can correct and delete the original email. Thank you.

:: -----Original Message-----
:: From: Venkatesh Rachapudi [mailto:[EMAIL PROTECTED]
:: Sent: Tuesday, November 11, 2003 6:47 AM
:: To: [EMAIL PROTECTED]; 'Tomcat Users List'
:: Subject: second try : help needed for tomcat -jsp issue
::
:: hi All
:: how are you doing?
:: i have an urgent issue with my client
:: thought you are the person who can actually give the solution
:: :: my customer is facing a problem ,
:: when he is trying access the application , by typing the url ,
:: the page is not opening in the browser,
:: but its throwing up the dialog box for download ,
:: the server is tomcat
:: and its up and running
:: what will be the probem , do we need to set any configuration
:: :: regards
:: Venkatesh




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