: The problem is that each time they grab updated code (a new WAR file) they
: overwrite their context.xml file with the default settings.
: 
: Is there some more user-friendly way to deal with this configuration issue?
: How do others that provide downloadable WAR files do this?

This is the opposite of what I've seen: usually, the context.xml (the
version copied to {tomcat}/conf/{engine}/{host}/{context-name}.xml) is
*not* overritten with the (newer) version in the newly-deployed WAR
file.

as for dealing with this issue:
As context.xml is Tomcat-specific, you could expect a certain level
of Tomcat expertise from your users.  By "expertise" in this case, I
mean, "remove the old context XML file before deploying the new WAR, to
make sure the newer file is copied over."

-QM

-- 

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