check the log files. also check if the required libraries/jar files exist -- On Tue, 31 Jul 2001 13:37:43 Jockel, Jeff wrote: >My name is Jeff Jockel and I am a tech rep with Rational Software. >We have a product called Requsite Pro which uses TOMCAT 3.2.1 for its Web >add in. > >I tried installing this application on a client's NT SP6 box and upon trying >to start the Jakarta NT service (called RqTomcat) I received an NT 2140 >error, could not start service. > >The wrapper.properties file contains the following two mappings: > >wrapper.tomcat_home=c:\progra~1\rational\jakart~1 > > >wrapper.java_home=C:\progra~1\rational\common\java\jre1.2.2 > > >We think that the reason we are getting this error is that the cleints NT >box's NTFS file system does not create short file names and these mappings >are short names. (The client has purposefully set this registry setting so >short names cannot be read...for security purposes) > > We tried to simple change the 2 mappings to long form, however we >still received the error. Can tomcat only read short form? If so...can you >see anyway to fix this problem? > >ps: we HAVE been able to run the sevice as an executible and it works just >fine > >please let me know if you have any further questions >thank you for your help > >Jeff Jockel >703-288-7722 > > > Get 250 color business cards for FREE! http://businesscards.lycos.com/vp/fastpath/