Valerie Anne Bubb wrote:
On Fri, 15 Sep 2006, Richard Lowe wrote:



As Karyn stated at the begining of this thread, people are trying
to do someting now.  I don't know much about b.o.o, other than I know
when i sponsor a putback I need to do a lot of the bugtracking stuff
(note: as a sponsor, in addition to the bugtracking, we also have to
do Request To Integrate, test, build, etc etc - so really, bugtracking
is not the hardest part of being a sponsor)
There are still growing
pains, but I've seen work going on internally to try to fix things -
please keep in mind that we don't have infinite resources (but we wish
we did :)   It is in all of our best interests to fix the processes.


But it isn't just sponsorship. If I file a CR, I have to ask someone within Sun to update it with additional information for me, I have to ask someone within Sun for its current status. Hell, I even have to ask someone with Sun to check if anyone is already working on a CR I intend to work on. Sponsorship is the final throws of dealing with the current system, the entirety of the lead-up to it is done purely by people willing to help. Because even simple operations like that (the current status, and RE assigned bits having been on the roadmap for close to a year now) are still not possible without manual assistance from a Sun employee.

This is what I meant by there being no evidence that anything is being done to improve matters, it's taken close to a year to add two plain text fields (and it still isn't done). Seeing this what realistic person would have any faith that more far-reaching changes would even happen?

And yes, I appreciate that resources are finite, and that it's in everyones interests to fix the process. But can they really be so finite that exposing two fields takes a year? Does that *really* seem to demonstrate an interest in fixing the process?

-- Rich

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