#23136: moat integration (fetch bridges for the user) ---------------------------------------+------------------------------ Reporter: mcs | Owner: brade Type: defect | Status: needs_review Priority: Very High | Milestone: Component: Applications/Tor Launcher | Version: Severity: Normal | Resolution: Keywords: TorBrowserTeam201802R | Actual Points: Parent ID: #24689 | Points: Reviewer: | Sponsor: Sponsor4 ---------------------------------------+------------------------------
Comment (by gk): Suppose I am starting Tor Browser, check the "Request another bridge" option, press Cancel (to think a bit more about it or for whatever reason) but click on the "Request a bridge" button pretty shortly thereafter I get greeted with {{{ Tor Browser is already running, but is not responding. To open a new window, you must first close the existing Tor Browser process, or restart your system. }}} and I get an error about meek and handshake failure. That alone is pretty confusing for a number of reasons ("Hey, I don't want to open a new window, I want to get bridges!1!!" "Why the heck should I need to restart my system here just because I want to get bridges??" etc.), especially as I see the CAPTCHA in the background showing up. What's much worse, though, once this happens is that I can't get a single new bridge that way without restarting my browser session. I always get that error (and during the whole time my computer is pretty busy). I think we should try to handle this case more gracefully. Ideally, I think meek would be shut down again if I clicked the `Cancel` button (assuming that's not happening at the moment and the underlying issue). -- Ticket URL: <https://trac.torproject.org/projects/tor/ticket/23136#comment:40> Tor Bug Tracker & Wiki <https://trac.torproject.org/> The Tor Project: anonymity online
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