#27116: Usability Research Results - Onions - Mumbai -----------------------------+---------------------- Reporter: nyinz | Owner: antonela Type: defect | Status: new Priority: Medium | Milestone: Component: UX/Research | Version: Severity: Normal | Keywords: ux-team Actual Points: | Parent ID: #27010 Points: | Reviewer: Sponsor: | -----------------------------+---------------------- Methodology: See attached Test: https://docs.google.com/document/d /17KQUGURJ7FwnaYana_0lDskKHgV1PFvnAI-NnitPgRI Where: Tor Meetup in Mumbai, India Participants: Six (6) Results:
1.Summary of demographics 2.What users said 3.Conclusion **1.** The group consisted of 6 male users aged 20-50 Most users are technologists that have a good understanding of tools and how things work and hackers The majority of users have not used Tor before **2.** Q1 **What do you think you the onion means**? Most of the users relate this onion with a secure connection Quote:“It’s a Money bag?” Q2 **Why do you think these icons are different**? Most users said the 2nd onion (with a lock) indicates HTTPS indicating that they understand that a level of security exists Q3 **What do you think this icon means**? Most users say (confidently) that this icon means a security issue is present. Q4 **What do you think this icon means**? The majority of users feel its insecure and say Tor is not connected in this web page. They could identify that a risk was implied with this icon. Quote: “Something completely wrong” Q5 **Order these icons from less secure to more secure** Most users understand there are different levels of security and ordered the icons correctly although it took a few seconds for each user to respond **3.** This group is only represented by male users therefore responses may not accurately represent the Tor community in Mumbai. User are familiar with the term HTTPS and have a good idea about what the different icons represent in terms of security. -- Ticket URL: <https://trac.torproject.org/projects/tor/ticket/27116> Tor Bug Tracker & Wiki <https://trac.torproject.org/> The Tor Project: anonymity online
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