#32456: Add a question about anti-virus reporting a virus in Tor Browser -----------------------------------+---------------------- Reporter: boklm | Owner: ggus Type: task | Status: new Priority: Medium | Milestone: Component: Community/Tor Support | Version: Severity: Normal | Resolution: Keywords: | Actual Points: Parent ID: | Points: Reviewer: | Sponsor: -----------------------------------+----------------------
Comment (by ggus): Hi boklm, do you think we need to improve this answer? "My antivirus or malware protection is blocking me from accessing Tor Browser." Most antivirus or malware protection allows the user to "whitelist" certain processes that would otherwise be blocked. Please open your antivirus or malware protection software and look in the settings for a "whitelist" or something similar. Next, exclude the following processes: For Windows firefox.exe tor.exe obfs4proxy.exe (if you use bridges) For macOS TorBrowser tor.real obfs4proxy (if you use bridges) Finally, restart Tor Browser. This should fix the issues you're experiencing. Please note that some antivirus clients, like Kaspersky, may also be blocking Tor at the firewall level. https://support.torproject.org/tbb/tbb-10/ -- Ticket URL: <https://trac.torproject.org/projects/tor/ticket/32456#comment:1> Tor Bug Tracker & Wiki <https://trac.torproject.org/> The Tor Project: anonymity online
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