#10890: Redirect “get bridges” messages automatically
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Reporter: lunar | Owner: lunar
Type: task | Status: new
Priority: normal | Milestone:
Component: Tor Support | Version:
Keywords: | Actual Points:
Parent ID: | Points:
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Users keep sending messages with “get bridges” to the help desk instead of
sending them to BridgeDB. It's painful.
It would be best to automatically detect such emails and bounce them to
BridgeDB without human intervention.
“Scrip” will need to be written in RT. Interesting bits of the
documentation:
http://requesttracker.wikia.com/wiki/WriteCustomAction
http://requesttracker.wikia.com/wiki/ReplyBasedUponContent
http://requesttracker.wikia.com/wiki/SendEmailAction
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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/10890>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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