What a joke, their reply.

You could argue that an occasional abuse complaint is a normal and to be 
expected feature of any web service. 

Furthermore you could attack this particular section: "...has knowledge of 
abuse or fraudulent or unlawful use."

You could argue that this particular case hasn't been litigated yet, therefore 
it isn't acceptable to conclude now that a fraudulent or unlawful use has 
occurred at all. 
Maybe the person filing the abuse claim was a bit overzealous or even outright 
wrong. This needs to be investigated first.

There is a perfect term in German for this.
Their trying to shut you down "in vorauseilendem Gehorsam". You can throw that 
at them, it will hurt ;)

If they're stubborn I'd go offensive here and threat them with expensive civil 
rights litigation. 

greets 




On 9 Dec 2020, at 11:57, Nuno Rego <tugaon...@tuta.io> wrote:


Short experience at Contabo. After 10 days, and after the first abuse complaint 
of.

"
Dear Mr Rego,

Thank you for your reply.

Generally, it is not denied to use TOR nodes on our services. However, in case 
it cannot be ensured that those services will not be misused, we have to ask to 
remove the service from our network. We also included a rule in our terms of 
services, please see here:

§ 10 Limitation regarding content

(5) The Provider reserves the right to immediately suspend of any server or 
webspace package on which any kind of proxy service, such as VPN or TOR, is 
operated, for which the Provider has knowledge of abuse or fraudulent or 
unlawful use.

Please come back within given time frame (you still have 18 hours left) and 
confirm that you have removed the TOR node. After that we can close this abuse 
case.

Thank you for your cooperation.

If you have any questions or need help, please do not hesitate to contact us.

--
Best regards / Mit freundlichen Grüßen,

Anneli Ulfig
Kundenservice / Customer support

Contabo GmbH
Aschauer Straße 32a
81549 München
https://contabo.com";


Cumprimentos;

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