Hi all, Done this month:
- Continued process of onboarding volunteers, will have more of an update in next month's report - Selected the first group of volunteers for the help-desk - Started fixing the permissions issues on RT to allow more than support-related uses - Reviewed language requests on Transifex - Attended the Berlin dev meeting - Continued working on automating the process of adding translations to Transifex, more next month - Answered questions about strings on Transifex - Disabled GetTor translations (temporary) - Added Exonerator strings to Transifex Next month: - Organize support team meetings - Organize translation team meetings - Continue answering tickets on Transifex - Resume answering tickets on RequestTracker - Review chat system, ensure its still functioning as expected - Get support assistants on RT - Get support assistants on Pups - Attend Community team meetings - Attend Applications team meetings - Finish automating uploading resources to Transifex - Document Transifex changes
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