I have three thermal receipt printers connected to Xubuntu 14.04 with Model Generic / Text only driver when print command three jobs, one for each printer, sometimes one or two printers stops are left with the job without printing, and the queue print says that the printer is turned off or disconnected.
If I send a new print job to the printer that has been standing prints the job that had been printed and the new, but the new print was incomplete. CUPS Version: cups 1.7.2-0ubuntu1 amd64 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1046335 Title: USB Printer: some times the jobs are printed and some times not Status in “cups” package in Ubuntu: Fix Released Bug description: This is a Samsung ML-1860 laser monochromatic printer, attached at usb. The problem is: only some pages are printed. Example: I send 6 copies of some page to print but only 4 are actually printed. Or some times none of them. Rarely all of them are printed. If I disconnect from usb, then send the job and reconnect, the chance of get the print done is increased. More technical information: ~$ lsmod | grep usb usblp 18307 0 ~$ tail -f /var/log/syslog Sep 5 10:42:54 desguai3 udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:42:54 desguai3 udev-configure-printer: Device already handled Sep 5 10:45:12 desguai3 wpa_supplicant[1135]: WPA: Group rekeying completed with 1c:7e:e5:46:5b:9d [GTK=TKIP] Sep 5 10:46:43 desguai3 kernel: [ 6539.488475] usb 2-1.1: USB disconnect, device number 9 Sep 5 10:46:43 desguai3 kernel: [ 6539.488755] usblp0: removed Sep 5 10:46:43 desguai3 udev-configure-printer: remove /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:46:43 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:46:43 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:46:43 desguai3 udev-configure-printer: Disabled printer ipp://localhost:631/printers/ML-1860-Series as the corresponding device was unplugged or turned off Sep 5 10:47:05 desguai3 kernel: [ 6560.789503] usb 2-1.1: new high-speed USB device number 10 using ehci_hcd Sep 5 10:47:05 desguai3 kernel: [ 6560.885528] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:05 desguai3 mtp-probe: checking bus 2, device 10: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1" Sep 5 10:47:05 desguai3 mtp-probe: bus: 2, device: 10 was not an MTP device Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0 Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: Device vendor/product is 04E8:330C Sep 5 10:47:05 desguai3 udev-configure-printer: add /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0 Sep 5 10:47:05 desguai3 udev-configure-printer: failed to claim interface Sep 5 10:47:05 desguai3 udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:05 desguai3 udev-configure-printer: MFG:Samsung MDL:ML-1860 Series SERN:- serial:Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.056195] usblp0: removed Sep 5 10:47:06 desguai3 udev-configure-printer: URI contains USB serial number Sep 5 10:47:06 desguai3 udev-configure-printer: URI match: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X. Sep 5 10:47:06 desguai3 kernel: [ 6562.061236] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C Sep 5 10:47:06 desguai3 udev-configure-printer: Consider also queues with "/usb/lp0" or "/usblp0" in their URIs as matching Sep 5 10:47:06 desguai3 udev-configure-printer: URI of print queue: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: URI of detected printer: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X., normalized: samsung ml 1860 series serial z5m7bdab501185x Sep 5 10:47:06 desguai3 udev-configure-printer: Queue ipp://localhost:631/printers/ML-1860-Series has matching device URI Sep 5 10:47:06 desguai3 udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/ML-1860-Series Sep 5 10:47:06 desguai3 udev-configure-printer: add /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/usb/lp0 Sep 5 10:47:06 desguai3 udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1 Sep 5 10:47:06 desguai3 udev-configure-printer: Device already handled ~$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 003: ID 064e:a127 Suyin Corp. Bus 002 Device 010: ID 04e8:330c Samsung Electronics Co., Ltd ~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 Sep 5 08:57 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 Sep 5 08:57 /dev/bus/usb/001/002 crw-rw-r-- 1 root root 189, 128 Sep 5 08:57 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 129 Sep 5 08:57 /dev/bus/usb/002/002 crw-rw-r-- 1 root root 189, 130 Sep 5 08:57 /dev/bus/usb/002/003 crw-rw-rw- 1 root lp 189, 137 Sep 5 10:47 /dev/bus/usb/002/010 crw-rw-rw- 1 root lp 180, 0 Sep 5 10:47 /dev/usb/lp0 ~$ sudo usb_printerid /dev/usb/lp0 [sudo] password for desgua: GET_DEVICE_ID string: MFG:Samsung;CMD:GDI,FWV,EXT;MDL:ML-1860 Series;CLS:PRINTER;STATUS:BUSY; desgua@desguai3:~$ lpinfo -v network ipps network ipp14 network lpd network https network socket network ipp network http network beh network smb direct parallel:/dev/lp0 direct usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X. I have attached the output of "cat /var/log/syslog" --- ApportVersion: 2.0.1-0ubuntu12 Architecture: amd64 DistroRelease: Ubuntu 12.04 EcryptfsInUse: Yes InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) Lpstat: device for ML-1860-Series: usb://Samsung/ML-1860%20Series?serial=Z5M7BDAB501185X. MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC NonfreeKernelModules: nvidia Package: cups 1.5.3-0ubuntu3 PackageArchitecture: amd64 Papersize: letter PpdFiles: ML-1860-Series: Samsung ML-1860 Series ProcEnviron: LANGUAGE=en_US:en TERM=xterm PATH=(custom, user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=8729fead-c05d-477e-a00a-b53293a32e74 ro ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24 Tags: precise running-unity third-party-packages Uname: Linux 3.2.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip fuse lp lpadmin plugdev sambashare sudo dmi.bios.date: 12/03/2009 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.13 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3659 dmi.board.vendor: Hewlett-Packard dmi.board.version: 32.23 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd12/03/2009:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr049D210000241210000020000:rvnHewlett-Packard:rn3659:rvr32.23:cvnHewlett-Packard:ct10:cvrN/A: dmi.product.name: HP Pavilion dv6 Notebook PC dmi.product.version: 049D210000241210000020000 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1046335/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp