Ubuntu 13.10 is no longer supported. Several fixes have been included in gutenprint and cups, see there change logs, likely this bug is already fixed. Can you try with 14.04.1LTS, you can test without installing by using a ubuntu-desktop live cd.
** Changed in: cups (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1256832 Title: Canon Selphy CP510 not recognised by CUPS Status in “cups” package in Ubuntu: Incomplete Bug description: The USB Canon photo printer CP510 is not recognised by CUPS any more. I found a gutenprint driver for that printer in the list. But that is worthless, if CUPS dose not see the printer. I'm actually using a system with ubuntu-gnome-13.10-desktop-amd64 The following printing software is installed by default: CUPS 1.7.0~rc1-0ubuntu5.1 libgutenprint2 5.2.9-1ubuntu2 printer-driver-gutenprint 5.2.9-1ubuntu2 When I connect the CP510 to the USB port, the following lines where reported to syslog: Nov 30 17:03:02 ESP kernel: [ 512.339493] usb 1-1.2: new full-speed USB device number 3 using ehci-pci Nov 30 17:03:02 ESP kernel: [ 512.435499] usb 1-1.2: New USB device found, idVendor=04a9, idProduct=3128 Nov 30 17:03:02 ESP kernel: [ 512.435505] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Nov 30 17:03:02 ESP kernel: [ 512.435508] usb 1-1.2: Product: Canon SELPHY CP510 Nov 30 17:03:02 ESP kernel: [ 512.435511] usb 1-1.2: Manufacturer: Canon Inc. Nov 30 17:03:02 ESP mtp-probe: checking bus 1, device 3: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2" Nov 30 17:03:02 ESP mtp-probe: bus: 1, device: 3 was not an MTP device Nov 30 17:03:02 ESP kernel: [ 512.471905] usblp 1-1.2:1.0: usblp0: USB Bidirectional printer dev 3 if 0 alt 0 proto 2 vid 0x04A9 pid 0x3128 Nov 30 17:03:02 ESP kernel: [ 512.471940] usbcore: registered new interface driver usblp lsusb -v shows the following info for the device: Bus 003 Device 003: ID 04a9:3128 Canon, Inc. Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x04a9 Canon, Inc. idProduct 0x3128 bcdDevice 0.01 iManufacturer 1 Canon Inc. iProduct 2 Canon SELPHY CP510 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 32 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower 2mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 7 Printer bInterfaceSubClass 1 Printer bInterfaceProtocol 2 Bidirectional iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x01 EP 1 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 0 Device Status: 0x0001 Self Powered “lpinfo” and “check-device-ids.py” does not show the printer. My Brother laser printer was recognised by CUPS immediately and works perfect on that system. On an older linux installation with CUPS 1.5.4-22 the CP510 printer works without problems. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1256832/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp