I'd tracked the update-manager case down to the following in apport/ui.py: try: report.add_package_info(package) except ValueError: # this happens if we are collecting information on an uninstalled # package if not ignore_uninstalled: raise except SystemError as e: report['UnreportableReason'] = excstr(e) return
We are returning from thread_collect_info() before we've written the collected information to the report. Removing the return works but then 'UnreportableReason' was changed to 'This package does not seem to be installed correctly'. I think this issue with /etc/apt/sources.list is likely a separate bug (than the menulibre examples in the description), so I'll open a separate bug for it. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1355546 Title: incomplete crash files getting uploaded to the error tracker Status in “apport” package in Ubuntu: New Bug description: Looking at some crash reports in the Ubuntu Error Tracker, I saw a couple that there were odd because they were missing the DistroRelease data. https://errors.ubuntu.com/oops/b6579caa-1f91-11e4-b37e-fa163e75317b That error was reported at 2014-08-09 06:52:21 (b6579caa-1f91-11e4 -b37e-fa163e75317b) inserted into OOPS CF. Shortly, afterwards (2014-08-09 06:52:34 (bd8b1dbc-1f91-11e4-9deb-fa163e22e467) inserted into OOPS CF) an OOPS from the same user was reported. https://errors.ubuntu.com/oops/bd8b1dbc-1f91-11e4-9deb-fa163e22e467 The second OOPS has all the data collected including Dependencies, and DistroRelease. whoopsie should only upload the .crash file if there is a .upload file so it seems likely that apport created the .upload file prematurely. Although, for that to be the case then apport would have to modify the .upload file again such that whoopsie noticed it. Regardless, there is something odd going on. I found a second example too: https://errors.ubuntu.com/oops/ce4805be-1f20-11e4-a536-fa163e4aaad4 https://errors.ubuntu.com/oops/d5761f42-1f20-11e4-9c34-fa163e707a72 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1355546/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp