It happened this morning on arale. Download failed with a time out while
other devices downloaded the update successfully at the same time and
logs from my router do not show any networking issue
>From system-image/client.log
[systemimage] Dec 01 05:00:11 2015 (10657)
[/com/canonical/applications/download/e58d05ab667c4ffea31ec84a37b64947] Running
group download reactor
[systemimage] Dec 01 05:10:20 2015 (10657)
[/com/canonical/applications/download/e58d05ab667c4ffea31ec84a37b64947] Group
download reactor done
[systemimage] Dec 01 05:10:20 2015 (10657) Download failed
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/systemimage/dbus.py", line 226, in
_download
self._api.download()
File "/usr/lib/python3/dist-packages/systemimage/api.py", line 124, in
download
self._state.run_until('apply')
File "/usr/lib/python3/dist-packages/systemimage/state.py", line 178, in
run_until
step()
File "/usr/lib/python3/dist-packages/systemimage/state.py", line 506, in
_download_files
self.downloader.get_files(downloads, pausable=True)
File "/usr/lib/python3/dist-packages/systemimage/download.py", line 203, in
get_files
self._get_files(records, pausable)
File "/usr/lib/python3/dist-packages/systemimage/udm.py", line 169, in
_get_files
raise TimeoutError
TimeoutError
There is also this error in
ubuntu-download-manager/ubuntu-download-manager.INFO before the update starts:
E1201 05:00:09.382732 10660 downloads_db.cpp:133] Could not create the data
path /var/cache/ubuntu-download-manager
I1201 05:00:09.387313 10660 downloads_db.cpp:138] Db file is
/var/cache/ubuntu-download-manager/downloads.db
E1201 05:00:09.387907 10660 downloads_db.cpp:147] out of memory Error opening
database
I don't know if it is related because it is also present when the update
is successful.
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to ubuntu-download-manager in
Ubuntu.
https://bugs.launchpad.net/bugs/1508081
Title:
Fails to receive OTA updates
Status in Canonical System Image:
Confirmed
Status in ubuntu-download-manager package in Ubuntu:
Confirmed
Bug description:
Ubuntu Touch 15.04 (r23) [mako]
Issue: Phone appears to fail to receive OTA updates. Previously, I jumped
from (r15) to (r23) due to missing OTA updates. Currently, I see (r24) appears
to be released on 2015 Oct 16.
Expected behavior: System Settings > System > Updates (or System Settings >
About this phone > Check for updates) reveals new image that I can release and
download.
Actual behavior: Checking for updates... > Software is up to date
See the comment regarding similar issues for large app installs.
It seems if anything interrupts the transfer or if the connection is somewhat
slow the download performance degenerates then times out.
To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1508081/+subscriptions
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