Public bug reported: after an upgrade from ubuntu 15.04 to 15.10 the print dialogs (eg in okular, firefox etc) do not display any printer properties and do not allow to change anything. for example, default paper setting for our main printer is now in okular "Letter" while it's clearly an "A4" printer. in okular and firefox one cannot change the duplex options anymore.
in short: while remote printers are still recognized and listed, it seems their settings are not. while my clients are version 2.1.0, our institute cups server runs version 1.5.3 and i don't see any easy way we can force them to upgrade it. i tried to force the lower version by stopping both cups services (cups and cups-browsed) and creating an /etc/cups/client.conf with ServerName x.y.z/version=1.1 but it seems this is not supported anymore. lpstat does not see any printers but the "add /version=1.1" message is still issued, although obviously not supported. are these inconsistencies any indication of a possible bug? ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: cups 2.1.0-4ubuntu3 ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 Uname: Linux 4.2.0-19-generic x86_64 ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 CupsErrorLog: CurrentDesktop: XFCE Date: Tue Dec 15 17:06:19 2015 InstallationDate: Installed on 2014-10-21 (420 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: FUJITSU ESPRIMO P920 Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=32705539-7b51-428b-ac41-c448145dea7d ro SourcePackage: cups UpgradeStatus: Upgraded to wily on 2015-12-03 (12 days ago) dmi.bios.date: 10/23/2014 dmi.bios.vendor: FUJITSU // American Megatrends Inc. dmi.bios.version: V4.6.5.4 R1.30.0 for D3222-A1x dmi.board.name: D3222-A1 dmi.board.vendor: FUJITSU dmi.board.version: S26361-D3222-A1 dmi.chassis.type: 6 dmi.chassis.vendor: FUJITSU dmi.chassis.version: C$WX02 dmi.modalias: dmi:bvnFUJITSU//AmericanMegatrendsInc.:bvrV4.6.5.4R1.30.0forD3222-A1x:bd10/23/2014:svnFUJITSU:pnESPRIMOP920:pvr:rvnFUJITSU:rnD3222-A1:rvrS26361-D3222-A1:cvnFUJITSU:ct6:cvrC$WX02: dmi.product.name: ESPRIMO P920 dmi.sys.vendor: FUJITSU ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apparmor apport-bug wily -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1526415 Title: after upgrade printer properties not recognized (paper, duplex etc) Status in cups package in Ubuntu: New Bug description: after an upgrade from ubuntu 15.04 to 15.10 the print dialogs (eg in okular, firefox etc) do not display any printer properties and do not allow to change anything. for example, default paper setting for our main printer is now in okular "Letter" while it's clearly an "A4" printer. in okular and firefox one cannot change the duplex options anymore. in short: while remote printers are still recognized and listed, it seems their settings are not. while my clients are version 2.1.0, our institute cups server runs version 1.5.3 and i don't see any easy way we can force them to upgrade it. i tried to force the lower version by stopping both cups services (cups and cups-browsed) and creating an /etc/cups/client.conf with ServerName x.y.z/version=1.1 but it seems this is not supported anymore. lpstat does not see any printers but the "add /version=1.1" message is still issued, although obviously not supported. are these inconsistencies any indication of a possible bug? ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: cups 2.1.0-4ubuntu3 ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6 Uname: Linux 4.2.0-19-generic x86_64 ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 CupsErrorLog: CurrentDesktop: XFCE Date: Tue Dec 15 17:06:19 2015 InstallationDate: Installed on 2014-10-21 (420 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: FUJITSU ESPRIMO P920 Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=32705539-7b51-428b-ac41-c448145dea7d ro SourcePackage: cups UpgradeStatus: Upgraded to wily on 2015-12-03 (12 days ago) dmi.bios.date: 10/23/2014 dmi.bios.vendor: FUJITSU // American Megatrends Inc. dmi.bios.version: V4.6.5.4 R1.30.0 for D3222-A1x dmi.board.name: D3222-A1 dmi.board.vendor: FUJITSU dmi.board.version: S26361-D3222-A1 dmi.chassis.type: 6 dmi.chassis.vendor: FUJITSU dmi.chassis.version: C$WX02 dmi.modalias: dmi:bvnFUJITSU//AmericanMegatrendsInc.:bvrV4.6.5.4R1.30.0forD3222-A1x:bd10/23/2014:svnFUJITSU:pnESPRIMOP920:pvr:rvnFUJITSU:rnD3222-A1:rvrS26361-D3222-A1:cvnFUJITSU:ct6:cvrC$WX02: dmi.product.name: ESPRIMO P920 dmi.sys.vendor: FUJITSU To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1526415/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp